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Terms of Use

Last Updated: February 2026

These terms of use (these “Terms”) govern your access to and use of the Services (as defined below) and constitute a legally binding agreement between us and you, any entity you represent, or any individual accessing or using the Services on your behalf or through your Account (each being “you” or “your”). Each of Animoca Global Limited (also known as Animoca Minds) (“we” or “us”) and you is a “Party” and collectively the “Parties”.

1. Agreement to these Terms

1.1 Acceptance

Please read these Terms carefully before accessing and using any of the Services. By accessing and using any of the Services in any manner, you:

  • accept and agree to these Terms and any amendment to these Terms that may be made by us pursuant to Section 12.1 from time to time;
  • consent to the collection, use, disclosure and other handling of information as set forth in our Privacy Policy, which can be accessed at our Privacy Policy page (the “Privacy Policy”); and
  • accept and agree to any mandatory policies made available from time to time (such policies, the Privacy Policy, and any other policies are each a “Policy”) and any amendment thereto that may be made by us from time to time.

IF YOU DO NOT AGREE TO THESE TERMS OR THE POLICIES, DO NOT ACCESS OR USE ANY OF THE SERVICES.

1.2 Third Party Services

When you access and use any of the Services, you may also be using the services of one or more third parties. Your use of any third-party services will be subject to the terms of use, privacy policies and similar policies and terms, and fees (if any) of the relevant third party service providers. Your attention is also drawn to Section 6.6 of these Terms.

2. Interpretation

2.1 Definitions

The following terms shall have, for the purposes of these Terms, the following meanings:

  • “Account” means each account that is created by you to access and use the Services on the Website;
  • “Account Credentials” shall have the meaning as set out in Section 4.2.1 of these Terms;
  • “Affiliates” means any entity which controls, is controlled by or is under common control with us, and the term “control” means the power to direct the management or policies of an entity, whether through the ownership of more than fifty per cent (50%) of voting power, the power to appoint a majority of the members of the board of directors, contractual arrangements or otherwise;
  • “Agent” shall have the meaning as set out in Section 5.1 of these Terms;
  • “Agent Activities” shall have the meaning as set out in Section 5.1 of these Terms;
  • “AI Inputs” shall have the meaning as set out in Section 5.2.1 of these Terms;
  • “AM Parties” shall have the meaning as set out in Section 3.4 of these Terms;
  • “AML” means anti-money laundering, which refers to the laws, regulations and procedures intended to prevent individuals from disguising illegally obtained funds as legitimate income;
  • “API” shall have the meaning as set out in Section 4.2.1 of these Terms;
  • “Beta Release” shall have the meaning as set out in Section 3.4 of these Terms;
  • “Claims” shall have the meaning as set out in Section 10.1 of these Terms;
  • “Customer Data” means all data and information submitted by you, including any AI Inputs, in connection with your use of the Website or the Services;
  • “Feedback” shall have the meaning as set out in Section 6.5 of these Terms;
  • “HKIAC” shall have the meaning as set out in Section 12.6 of these Terms;
  • “Indemnified Parties” shall have the meaning as set out in Section 10.1 of these Terms;
  • “Intellectual Property Rights” mean any copyrights, designs, patents, rights to inventions, rights in confidential information, know-how, trade secrets, trademarks, trade names, database rights, chip topography rights, mask works, utility models, domain names, source codes, rights in designs, rights in computer software, rights in the websites or mobile applications and all similar rights of whatever nature and in whatever form and, in such case (a) whether registered or not, (b) including any applications to protect or register such rights, (c) including all renewals and extensions of such rights or applications, (d) whether vested, contingent or future and wherever existing;
  • “KYC” means know-your-customer standards, which are designed to protect including, but not limited to, financial institutions against fraud, corruption, money laundering and terrorist financing, as institutions have the obligations to verify customer’s identity;
  • “KYC/AML Regulations” shall have the meaning as set out in Section 8.1 of these Terms;
  • “Losses” means losses, damages, liabilities, claims, costs and expenses of every kind and nature;
  • “Memory Data” shall have the meaning as set out in Section 5.2.1 of these Terms;
  • “Output” shall have the meaning as set out in Section 6.4 of these Terms;
  • “Partners” means partners with whom we collaborate to provide the Services or operate and maintain the Website or the Services, including our licensors and service providers;
  • “Party” or “Parties” shall have the meaning as set out in the first paragraph of these Terms;
  • “Policy” shall have the meaning as set out in Section 1.1.3 of these Terms;
  • “Privacy Policy” shall have the meaning as set out in Section 1.1.3 of these Terms;
  • “Service Content” means all content relating to the Services and the Website, including all visual, audio and design elements and other materials contained therein and including without limitation, our logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof;
  • “Services” means the services (including any tools and technologies) made available by us to you on or through the Website and all related services made available by us from time to time;
  • “Terms” shall have the meaning as set out in the first paragraph of these Terms;
  • “Third Party Account” shall have the meaning as set out in Section 4.1 of these Terms;
  • “Third Party Claim” shall have the meaning as set out in Section 11.5.2 of these Terms;
  • “Third Party Services” has the meaning as set out in Section 5.2.1 of these Terms;
  • “Website” means https://www.animocaminds.ai/ or such other website as may be made available by us in connection with the Services (or any part thereof);
  • “you” or “your” shall have the meaning as set out in the first paragraph of these Terms.

2.2 Interpretation

In these Terms:

  • whenever a singular expression is used, that expression is considered as including the plural, where required by the context;
  • a reference to a person shall include a natural person, corporate or unincorporated body (whether or not having separate legal personality), where required by the context; and
  • the headings of sections and paragraphs are included for reference only and do not affect the meaning or interpretation of those sections and paragraphs.

3. Eligibility and Licence to Access or Use of the Services

3.1 Eligibility

By accessing or using any of the Services, you represent and warrant to us that:

  • you are at least 18 years old or have attained such age of majority and contractual capacity in your jurisdiction of residence;
  • you have read carefully in full these Terms and our Policies (to the extent applicable) to which you consent;
  • if you are entering into these Terms on behalf of any person, you have the legal authority to do so and bind such person to these Terms; and
  • you are (i) not subject to any embargo, sanctions or otherwise included on any list of designated prohibited or restricted parties, including but not limited to the lists maintained by the United Nations Security Council, the United States Government (i.e., the Specially Designated Nationals List, Foreign Sanctions Evaders List of the United States Department of Treasury, Entity List, Denied Persons List and Unverified List of the United States Department of Commerce), the United Kingdom Government (i.e., HM Treasury’s financial sanctions regime), the European Union or any of its Member States, or other applicable government authority; and (ii) not located in any country subject to any comprehensive sanctions program implemented by the United States Government.

3.2 Continued Compliance

You undertake to us that you will do all things reasonably necessary to ensure continuing compliance with this Section 3, so that each of the representations and warranties made hereunder continue to be true, accurate and up to date for so long as you continue to access or use the Services.

3.3 Licence to Use Services

We hereby grant you a non-exclusive, non-transferrable, non-sublicensable, revocable licence to access and use the Website and the Services. The grant of this licence is strictly subject to your continued compliance with these Terms, including that any undertaking, representation or warranty made by you under these Terms are and remain true, accurate and up to date. If at any time we become aware that you made any misrepresentation or breached any warranty or undertaking given in these Terms, we may in our sole discretion suspend or deny you access to all or part of the Services.

3.4 Beta Releases

We may provide you with access to any of the Services (i) for free or on a trial basis; or (ii) on a pre-release or beta release basis (a “Beta Release”). It is up to you whether to accept or refuse such access but where you choose to accept such access, you hereby acknowledge and agree that: (i) any such access may be discontinued or offered on different terms (including on a charged basis) at any time for any reason, as may be determined in our sole discretion; (ii) any Services to which such access is granted are provided “as-is” without any representation, warranty or guarantee as to availability, functionality or performance; and (iii) neither we nor any of our Affiliates and Partners (collectively, the “AM Parties”) shall have any liability for any Losses suffered or incurred by you or any other person as a result of or in connection with any such access or such Services, and you hereby fully disclaim any and all such liability. In addition, with respect to any Beta Release, you agree that by accepting access and using the relevant Services, you also agree to participate in any survey or testing as may be required in connection with any such Beta Release and that any Feedback about such Beta Release shall be used by us for the purposes of research and analysis and/or product development.

4. Creation of Account

4.1 Creation of Account

In order to enjoy access to the Services, you are required to have or create an Account. We may at our discretion refuse to allow anyone to create an Account. When creating an Account, you may be asked to use your credentials from other services (a “Third Party Account”), including without limitation those offered by Google and other platforms as we may decide in our sole discretion from time to time. By using a Third Party Account to create the Account, you permit us to access certain information from such Third Party Account for use in connection with the Services. You are in control of how much information is accessible by us and may exercise this control by adjusting your privacy settings in your Third Party Account.

4.2 Account Security

  • You are solely responsible for maintaining adequate security and control of any and all passwords, passkeys, hints, personal identification numbers, application programming interface (“API”) keys, signatures or any other credentials which can grant access to your Account (collectively, your “Account Credentials”). Any loss or compromise of the Account Credentials and/or your personal information may result in unauthorized access to your Account by third parties and any associated accounts. You are therefore recommended to adopt appropriate cybersecurity practices when safeguarding your Account Credentials.
  • By creating an Account, you agree that you will not disclose your Account Credentials to anyone and will notify us immediately of any unauthorized use of your Account. None of the AM Parties shall be responsible for any unauthorized access to your Account, including any access that occurred as a result of fraud, phishing, or other criminal activity perpetrated by third parties. The AM Parties may not be capable of assisting you in retrieving any lost or compromised Account Credentials or any assets or information that is accessible via an Account, and none of the AM Parties accepts any liability or responsibility to do so.
  • In the event that any log-in credentials or API authentication is generated by us, such log-in credentials and API authentication are for your use only and you agree that you will not sell, transfer or sublicense them to any third party.
  • You are responsible for all activities that occur under or in connection with your Account, regardless of whether such activities have been authorized or undertaken by you.

4.3 Contact Information

To the extent that you are requested to provide your contact information, you are responsible for keeping your contact details up to date in your Account profile in order to receive any notices or alerts that we may send you. We assume no responsibility for any loss that you may sustain due to your sensitive information being compromised or failure to follow or act on any notices or alerts that we may send to you.

4.4 Verification of Account

Due to any applicable statutory and regulatory requirements, the creation and use of your Account may be subject to verification. You agree to provide us, and any third-party service provider designated by us (if applicable), with the information that we may from time to time request for the purposes of identity verification, compliance with KYC/AML Regulations, as well as detection of money laundering, terrorism financing, fraud or any financial or other crime. The requested information may include personal data (please refer to our Privacy Policy). By providing us or such third-party service providers with the information we request, you confirm that such information is true and accurate and agree to inform us in case of change concerning such information.

4.5 KYC Information

You agree to provide such additional information and documents at the request of any competent authority or in case of application of any applicable law or regulation, including laws related to anti-laundering (legalization) of income obtained by criminal means, or for counteracting financing of terrorism as we may request from time to time. You agree and undertake to provide any such additional information and documents that we may from time to time require for the purpose of or otherwise facilitate compliance with any applicable laws and regulations. You also agree that we may disclose any information collected from or about you through your access or use of the Services if any such disclosure is required for us to comply with any applicable laws or regulations or any requirement or order from any court or tribunal or any governmental or regulatory authority with jurisdiction over us or of any of the other AM Parties.

5. Important Information about Agentic AI and Persistent Memory

5.1 Agentic AI

Through the Website and as part of the Services, you are provided the option to deploy and use a virtual assistant to undertake certain activities, as may be elected by you in your sole discretion. That virtual assistant is by nature an AI agent with persistent memory which can (once initiated by a user and subject to such limitations and parameters as may be set by the user) autonomously make decisions and take actions (the “Agent”). The activities that may be undertaken by an Agent include (as may be elected by you in your sole discretion) activities related to trading, product development, improvement of productivity and so on (the “Agent Activities”).

5.2 Agentic AI-Specific Acknowledgements

Through the provision of the Services described in Section 5.1, we operate solely as a technology service provider, providing access to tools and technologies designed to assist you with deploying and instructing Agents to perform those Agent Activities. Accordingly, in connection with your deployment and use of any Agent to undertake any Agent Activities, you hereby acknowledge and agree that:

  • once you provide any inputs, which may include commands, questions, prompts, information and content that you submit or upload or to which you grant access in order to use our Services (collectively, “AI Inputs”):
    • we will not have any control over how the Agent executes tasks, makes decisions, or interacts with third-party platforms, systems or services (“Third Party Services”) and our ability to stop an Agent from conducting Agent Activities may be limited;
    • the Agent functions autonomously within the parameters defined by you, and outcomes may vary based on market conditions, data inputs, and third-party integrations and may not entirely align with your goals, expectations or desired outcomes;
    • with its persistent memory features, an Agent retains key information from your AI Inputs and interactions, such as preferences, configurations or attributes that you share with or create for those Agents or that can be derived from your usage patterns or interactions with those Agents (“Memory Data”). Such memory features enable the Agent to deliver more personalized and customized responses and to maintain context, but the Memory Data retained by such Agents may contain personal data. In addition, Agents may interact with each other and personal data comprised in AI Inputs and Memory Data may be accessed or shared with other Agents for the purposes of execution or coordination of tasks or through communication platforms that are open to such Agents. You are reminded that your personal data may be disclosed or transferred to third parties where you have chosen to deploy and use an Agent and to exercise caution when you provide any AI Input in connection with the deployment or use of any Agent or any part of the Services;
    • the Services utilize experimental artificial intelligence and machine learning technologies which are subject to ongoing development and inherently prone to errors, including but not limited to “hallucinations” (the generation of plausible-sounding but factually incorrect or nonsensical information), algorithmic bias, and logical inconsistencies. Because the Services allow for the creation of agentic AI—systems capable of making decisions and interacting with external environments, APIs, or third-party data—you understand that such Agents may take unintended actions, deviate from your original instructions (“instruction drift”), or misinterpret complex multi-step prompts;
    • it is not intended that the Agent will provide you with financial, legal, medical or other professional advice. To the extent that you receive any communication or output from the Agent that resembles financial, legal or other professional advice, you must disregard such communication or output. If you require advice, you are recommended to seek independent professional advisers;
    • if you integrate third-party APIs or financial accounts with your Agent, you assume full responsibility for all costs, fees, and transactions incurred by the Agent. We are not responsible for “runaway” costs resulting from Agent errors, prompt injection, or logic failures. You are advised to set strict “hard limits” and “spend caps” within your third-party provider dashboards, as any platform limits on our platform may not perfectly sync with third-party billing cycles; and
    • we do not monitor or intervene in any Agent Activities that may be undertaken by an Agent after user initiation and the related decisions, instructions and transactions undertaken by an Agent are initiated by you and executed by the Agent on your behalf;
  • to the extent any Agent Activities comprise trading or other financial activities:
    • we do not under any circumstances have visibility or exercise control over any of your bank or trading accounts or any digital wallets or any activities through any of those accounts or wallets;
    • while an Agent is capable of conducting trading or other financial activities, the underlying technology was not developed with the intention of providing automated trading services. Trading or other financial activities are subject to numerous external factors and you are solely responsible for all aspects of all such Agent Activities — all trading, investment and financial decisions in relation to all such Agent Activities are entirely your own decisions and you assume full responsibility for any resulting profits or losses; and
    • in offering the Services, we do not monitor, review, conduct or endorse any trading or financial activities, nor do we act as a broker, dealer or investment or financial advisor in any form or manner;
  • all features and functionalities provided through the Services are provided on an “as-is” and “as-available” basis and we make no representation, warranty or guarantee of any kind that any Agent Activities will be executed or performed successfully or to your satisfaction;
  • neither we nor any of the other AM Parties shall have any liability for any Losses suffered or incurred by you or any other person as a result of or in connection with the deployment or use of any Agent or the execution or performance of any Agent Activities, and you hereby fully disclaim any and all such liability; and
  • you may be directed to, or the Agent may need to use on your behalf, certain Third Party Services in order to perform any Agent Activity. You agree and accept that all Third Party Services are not provided by us, and any use of the Third Party Services by you will be subject to the terms and conditions set forth by the relevant third party. Certain third parties may require you to complete an onboarding process (including passing any “Know Your Customer” due diligence) prior to utilising any Third Party Services. In addition, you may be required to pay certain fees (which we will use reasonable efforts to procure the relevant third parties to disclose to you at the time of your access) for using the Third Party Services, some of which may be shared with us. While we will use reasonable efforts to cooperate with reputable providers, we have no control or participation in the operations of third parties. Accordingly, under no circumstances will we be liable or responsible for any losses, delays, inaccuracies, failed transactions or disruptions to the Third Party Services.

5.3 Disclaimers

Your attention is also drawn to the risk disclaimers in Section 8 of these Terms and our Privacy Policy and you are recommended to carefully review and consider that content.

6. Intellectual Property Rights

6.1 Ownership and Reservation of Rights

Unless otherwise indicated in writing by us, as between you and us, the Services, the Website and all Service Content and all underlying Intellectual Property Rights in and to all of the foregoing, are owned exclusively by us and the other AM Parties, as applicable. We (and the other AM Parties, as applicable) retain any and all rights, title and interests in and to the Services, the Website and the Service Content (including, without limitation, all Intellectual Property Rights), including all copies, modifications, updates, improvements, extensions and derivative works thereof. Your right to use the Services and/or the Service Content is limited to the rights expressly granted in these Terms. All rights not expressly granted to you are reserved and retained by us or the other AM Parties, as the case may be.

6.2 Non-infringement

You expressly agree not to duplicate, copy, transmit, distribute, license, reverse engineer, modify, publish, display, reuse or participate in the transfer or sale of, create derivative works from, or in any other way exploit any of our Intellectual Property Rights or knowingly or recklessly encourage or assist any third parties to infringe our Intellectual Property Rights.

6.3 Customer Data

As between you and us, we agree that all Customer Data are and will remain owned exclusively by you. You represent and warrant that you have all necessary rights, authorisations, licences and consents to provide all such Customer Data for the purposes of accessing or using the Services. You hereby grant us a non-exclusive and revocable licence to use any and all Customer Data for the purposes of providing the Services to you in accordance with these Terms.

6.4 Agent Output

The right, title and interest in and to the specific results generated by an Agent (the “Output”) is owned by the AM Parties upon creation. We hereby grant you a non-exclusive, irrevocable, worldwide, royalty-free license to use, store, and analyse both your inputs and the resulting Output for personal use only.

6.5 Metadata and Feedback

You acknowledge and agree that (i) we may collect and use metadata (such as usage and diagnostic information from your use of the Services, system error logs, Service uptime and availability data) to offer, operate, maintain, improve, update and support the Services, including for diagnostics, analytics, system performance and reporting purposes; and (ii) to the extent that you provide any recommendations, suggestions, proposals, ideas, improvements or other feedback regarding the Services (“Feedback”), you hereby grant us and the other AM Parties an irrevocable, perpetual, royalty-free licence to use and incorporate such Feedback for the purposes of maintaining, improving, updating and supporting the Services, subject only to the restriction that in doing so, you will not be identified as the source of any such Feedback.

6.6 Third Party Services and Materials

  • In the course of accessing or using the Services, you may receive or come into contact with materials or content that may be subject to copyright owned by third parties. You shall not copy, imitate or use any such materials, in whole or in part, without prior consent from their respective owners. You acknowledge that all the names and/or logos used in the Services are for identification purposes only. Use or display of these names and/or logos does not constitute or imply endorsement.
  • The Website may contain links or pointers to Third Party Services which are provided for convenience only and do not constitute or imply any endorsement by us or any affiliation with any such Third Party Services. We are not responsible for the availability, functionality, performance or content of any such Third Party Services and your use of any such Third Party Services is solely at your own risk. By using any such Third Party Service, you acknowledge and agree that we have no control over and make no representation, warranty or guarantee of any kind with respect to any such Third Party Service, and you hereby release and disclaim any and all claims and liabilities against us or any other AM Party with respect to the use of any such Third Party Service.

7. Use Restrictions

7.1 General Restrictions

Without prejudice to any other provision in these Terms, in connection with your use of the Services, you agree and represent that you will not violate any law, contract, intellectual property or other third-party right and will not engage in any illegal, unauthorized, or improper activity. You agree that you will abide by these Terms and the prohibition not to use the Services for including, but not limited to, the production or dissemination of any pornographic or inappropriate material, racist content or financing of illicit activities, or any other use that would contradict or violate our Policies or any applicable laws or regulations. In this regard, we reserve the right at all times to monitor, review, retain and/or disclose any information as may be necessary to satisfy any applicable law, regulation, legal process or governmental request. We reserve the right to cancel and/or suspend your Account immediately and without notice if we determine, in our sole discretion after consideration of the situation as a whole, that your Account is associated with any such prohibited use and/or a prohibited business.

7.2 Specific Restrictions

You shall not:

  • use the Services to conduct any fraudulent, immoral or illegal activities or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms or applicable laws and regulations, including but not limited to money laundering, terrorist financing or deliberately engaging in activities designed to adversely affect the performance of the Services;
  • other than in accordance with these Terms, reproduce, copy, transmit, distribute, display, or otherwise use any Service Content without prior written consent from us or the relevant owner of the relevant Intellectual Property Right;
  • use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Services, or interfere, disrupt or reverse-engineer any aspects or features of the Services that could modify, damage, disable, overburden or impair the functioning of the Services in any manner;
  • take any action to gain or attempt to gain unauthorized access to any Account that does not belong to you;
  • attempt to exploit vulnerability of any system or network of ours or breach any security or authentication measures implemented by us;
  • attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services;
  • interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;
  • use any robot, spider, crawler, scraper, script, browser extension, offline reader or other automated means, program or interface not authorized by us to access the Services, extract data or otherwise interfere with or modify the rendering of website pages or functionality, or to incorporate the Services into any other program, website or application;
  • use data collected from the Services to contact individuals, companies, or other persons or entities or for any direct marketing activities;
  • use the Services to conduct electronic spamming or otherwise distribute any unsolicited or unauthorized advertising, promotional or marketing material, junk or chain messages;
  • bypass or ignore instructions that control all automated access to the Services; and
  • use the Services to carry out any financial activities which are subject to registration or licensing, including but not limited to creating, listing, or buying securities, commodities, options, real estate, or debt instruments.

7.3 Throttling

We reserve the right to monitor Agent activity. To ensure the stability and availability of the Services for all users, we may employ strict rate limiting on any Agent, including but not limited to: (i) the number of concurrent Agents active at any time; (ii) the maximum number of sequential steps or “loops” an Agent may execute; (iii) API call frequency; and (iv) total tokens or computational “credits” consumed per billing cycle. We reserve the right, in our sole discretion, to throttle, pause, or terminate any Agent that exceeds these limits or exhibits “recursive looping” behaviour that threatens system performance.

7.4 Fair Use

Your use of the Services is subject to “Fair Use” parameters. You are prohibited from attempting to circumvent rate limits through the creation of multiple accounts or by utilizing automated scripts to “load balance” Agent tasks across the platform. If an Agent’s resource consumption is deemed by us to be excessive or disproportionate, we may require you to migrate to a dedicated resource plan or may suspend your access without liability.

8. Suspension and Termination of Services

8.1 Compliance with KYC/AML Regulations

Pursuant to the economic sanctions’ programs administered in the jurisdictions where we conduct business, we may be prohibited from providing access to the Services or entering into relationships with certain individuals and entities. We may be required to comply with applicable KYC requirements and AML laws and regulations (together, “KYC/AML Regulations”) in respect of you. You may not be able to use our Services unless you comply with all our established KYC and AML procedures, requirements and Policies to our satisfaction, to the extent those procedures, requirements and Policies apply to you.

8.2 Grounds of Suspension or Termination

We may, at our sole discretion and without incurring any liability, temporarily or permanently (i) suspend, restrict, or terminate your access to any or all of the Services; (ii) terminate, pause or throttle an Agent; and/or (iii) invalidate, deactivate or cancel your Account if:

  • you violate any Terms, the Privacy Policy, any other Policies;
  • we detect any abnormalities with the Services, the Agents or Agent Activity, including the exceeding of resource limits or where an Agent appears to be acting maliciously (as determined in our sole discretion);
  • any information provided by you under these Terms or as part of creation or operation of your Account is inaccurate, untrue, or incomplete, or if you fail to comply with any registration requirements for your Account or these Terms;
  • we reasonably suspect you of using your Account in connection with illegal, unauthorized, or improper activity;
  • for security reasons, or other necessary circumstances, in order to protect your Account from unauthorized access, among other things, as determined in our sole discretion;
  • you violate applicable laws and regulations;
  • the proper functioning of the Services is in jeopardy;
  • we are so required by an enforceable subpoena, court order, or binding order of the court or government authority;
  • use of your Account is subject to any pending litigation, investigation, or government proceeding and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your Account activity;
  • we are required to do so in order to comply with any AML/KYC Regulations; or
  • you take any action that we deem as circumventing our controls, including, but not limited to abusing promotions which we may offer from time to time.

8.3 System Outage

In the event that a technical problem causes a system outage or Account errors, we may temporarily suspend access to your Account until the problem is resolved.

8.4 Reasonable Notice

We will use reasonable efforts to provide as much notice as is practicable under the circumstances and to reinstate or resume your access to the Services as soon as reasonably practicable following resolution of the issue (if resolvable or rectifiable).

8.5 Termination by You

You may terminate these Terms at any time without giving us any prior notice by discontinuing use of the Services.

8.6 Survival

Termination of these Terms shall not affect any rights or remedies which have accrued prior to the date of termination and Sections 2, 5, 6, 8.6, 9, 10, 11 and 12 shall survive termination of these Terms.

9. Disclaimers

There are certain limitations and risks associated with the Services, some of which are described below. You acknowledge that accessing and using the Services will be subject to such limitations and risks, all of which you understand and accept. We do not warrant or guarantee that the limitations and risks set out below are exhaustive.

9.1 Information Security Risk

Hackers or other malicious groups or organizations may attempt to interfere with the Services in a range of ways including without limitation malware attacks, denial of service attacks, consensus-based attacks, Sybil attacks, smurfing and spoofing. In addition, as blockchains rest on open source software, the software underlying the Services may contain intentional or unintentional bugs or weaknesses which may negatively affect the Services. If there are any such software bugs or weaknesses, there may be no remedy and users are not guaranteed any remedy, refund or compensation.

9.2 Availability of the Services

We do not guarantee that the Services will be available without interruption. The Services may be temporarily unavailable from time to time for maintenance or other reasons. We assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user communications. We are not responsible for any problems or technical malfunctions of any telephone network or lines, computer systems, servers or providers, computer equipment, software, email or any other related systems due to technical problems or traffic congestion on the Internet or in the Services or combination thereof, including injury or damage to your or to any other person’s computer related to or resulting from participating or downloading materials in connection with the Services. In particular, the proper functioning of all Services is dependent on the proper functioning blockchain networks, which themselves may be subject to delays, downtime or interferences. If a blockchain network is congested or gas fees are otherwise too high, a blockchain transaction may not be processed until congestion of the network and/or the relevant gas fees reduces. Likewise, the Services rely on Third Party Services which may be subject to delays or interruptions and in turn, may also result in delays or interruptions to the Services.

9.3 Accuracy

In the course of receiving the Services, you may be in receipt of certain information from us. Although we intend to provide accurate and timely information, such information may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors. In an effort to continue to provide you with as complete and accurate information as possible, information may be changed or updated from time to time without notice, including without limitation information regarding our Policies, the Services and other products and services. Accordingly, you should verify all information before relying on it, and all decisions based on information provided through the Services are your sole responsibility and we shall have no liability for such decisions. You especially acknowledge, understand and agree that we do not assume any liability and shall not be liable for any loss or damage arising out of or in connection with any trading or transfer decision made based on any information available in relation to the Services.

9.4 Risk of Weaknesses or Exploits in Cryptography

You acknowledge and understand that cryptography is a progressing field. Advances in code cracking or technical advances such as the development of quantum computers may present risks to cryptocurrencies and the Services. To the extent possible, we may update the protocol underlying the Services to account for any advances in cryptography and to incorporate additional security measures but we do not guarantee or otherwise represent full security of the system. By using the Services, you acknowledge these inherent risks. By utilizing the Services, you represent that you understand the inherent risks associated with cryptographic systems and warrant that you have an understanding of the usage and intricacies of native cryptographic tokens and blockchain-based software systems.

9.5 Application Security

You acknowledge that decentralized applications are subject to flaws and acknowledge that you are solely responsible for evaluating any code provided by the Services and the trustworthiness of any third-party websites, products, smart-contracts, decentralized applications or content you access or use through the Services. You further expressly acknowledge and represent that applications can be written maliciously or negligently, that neither we nor any of the AM Parties can be held liable for your interaction with such applications and that such applications may cause the loss of property or even identity. This warning and any others later provided by us in no way evidence or represent an on-going duty to alert you to all of the potential risks of utilizing the Services.

9.6 New Technology

The software and the technology used for the Services are still relatively new and could have bugs or security vulnerabilities. Further, the software used in the Services is still under development and may undergo significant changes over time (including changes in order to reflect or incorporate industry or legal or regulator developments) – such changes may affect your use or enjoyment of the Services and may not meet your expectations.

9.7 Specific Risks related to AI and Agentic AI

  • You acknowledge that the Services use artificial intelligence models and automated decision-making systems that may generate incorrect, incomplete, harmful, or otherwise undesirable outputs, including hallucinations, biased content, and results that do not reflect current facts or law. The Services, including all AI-generated outputs, are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of accuracy, reliability, merchantability, fitness for a particular purpose, non-infringement, or quiet enjoyment, to the maximum extent permitted by applicable law.
  • AI-generated outputs (including any recommendations, analyses, or summaries) are for general information only and do not constitute legal, financial, investment, medical or other professional advice. You must not rely on any output as a substitute for your own judgment or for advice from qualified professionals, and you remain solely responsible for any decisions or actions taken based on those outputs.
  • You are solely responsible for (a) configuring and instructing any Agents, workflows, tools, or integrations which are made available as part of the Services; (b) reviewing and verifying all AI-generated outputs before using them; and (c) determining whether your use of the Services and outputs complies with applicable laws, regulations, and industry standards. We are not responsible for any consequences resulting from your AI Inputs or any Agent behaviour or action or any Agent Activity resulting from or in connection with any of your AI Inputs. You are solely responsible for implementing appropriate human oversight, monitoring, review, and intervention mechanisms when deploying and using any Agent. Failure to do so may result in unintended consequences for which we bear no liability.
  • Autonomous actions, decisions, or executions performed by any Agent carry uncertainty and risk of error. You should independently verify all outputs and Agent Activities before relying on them or taking any consequential steps. In addition, Agents may perform tasks by interacting with third-party systems, executing actions, making decisions, or modifying data on your behalf. We do not guarantee that any such Agent Activity will be error-free, authorized, secure, compliant with applicable laws or regulations or any terms and conditions relating to any Third Party Services. You remain fully responsible for any and all such Agent Activities once you choose to deploy and use an Agent to undertake any Agent Activity.

10. Indemnification

10.1 Indemnification

You shall indemnify, defend, and hold harmless us and the other AM Parties and our and their respective directors, officers, employees, agents and representatives (together, the “Indemnified Parties”) from and against any and all actual or alleged claims, actions, proceedings, investigations, demands, suits, losses, damages, demand of liability, costs, including attorneys’, investigators’, and experts’ (or similar) fees, disbursements and all expenses incurred, whether known or unknown, foreseen or unforeseen, matured or unmatured, or suspected or unsuspected, in law or equity, whether in tort, contract or otherwise (the “Claims”), arising out of or in connection with:

  • any use or access of the Services by you other than in accordance with these Terms or any Policy;
  • any dispute between you and other users of the Services;
  • any violation of these Terms or any Policy by you;
  • any violation or infringement of any rights (including Intellectual Property Rights) of any third party;
  • any violation or infringement of any applicable laws or regulations; and/or
  • any act or omission taken by any Agent pursuant to any instruction, authorisation or request from you.

10.2 Notification and Control of Claims

You agree to promptly notify us of any Claims and cooperate with us in defending such Claims. You further agree that we shall have control of the defense or settlement of any third-party Claims and you shall not agree to settle any such Claims except with our prior written agreement. This indemnity is in addition to, and not in lieu of, any other claims or remedies that we may have against you.

11. Limitation of Liability

11.1 No Fiduciary Duty

In providing the Services to you, neither we nor any of the other AM Parties assume any duty or any other type of special relationship to you of any kind (whether as a fiduciary or otherwise).

11.2 Exclusions

To the maximum extent permitted by applicable laws, we and the other AM Parties and our and their respective directors, officers, employees, agents and representatives shall not be liable for:

  • any indirect, consequential, incidental, exemplary, punitive or special Losses arising out of or relating to the Website or the Services, including but not limited to loss of profits, loss of value, loss of goodwill, loss of data and any other damages;
  • any Losses arising out of or relating to any access or use of the Services other than in accordance with these Terms or any other applicable Policies, whether by you or any other user of the Services; or
  • any Losses arising out of or relating to (i) any damage or interruption caused by any computer malware, spyware, or scareware that may affect your computer or other equipment, or any phishing, spoofing or other attack; or (ii) any error, delay, improper functioning or malfunction of the Services, the blockchain technologies required to support the proper functioning of the Services and/or any other technologies or services which are necessary to enable use of and access to the Services.

11.3 Limited Warranties

YOU HEREBY ACKNOWLEDGE AND AGREE THAT SAVE WHERE EXPRESSLY PROVIDED OTHERWISE IN THESE TERMS, TO THE MAXIMUM EXTENT PERMITTED BY LAW (I) THE WEBSITE, THE SERVICES AND THE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS; (II) NONE OF THE AM PARTIES MAKES ANY REPRESENTATION, WARRANTY OR GUARANTEE OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT; AND (III) NONE OF THE AM PARTIES MAKES ANY REPRESENTATION, WARRANTY OR GUARANTEE OF ANY KIND THAT THE WEBSITE OR THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED, WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, WILL DELIVER ANY PARTICULAR OUTCOME OR PERFORM TO ANY PARTICULAR STANDARD, OR THAT THE SECURITY SETTINGS OR MEASURES IN CONNECTION WITH THE SERVICES OR WEBSITE ARE SUFFICIENT OR WILL OR CAN PREVENT ANY HACKS, UNAUTHORISED ACCESS OR ATTACKS FROM ANY THIRD PARTY.

11.4 Limitation of Liability

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF US TOGETHER WITH ALL OF THE OTHER AM PARTIES FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICES AND/OR THE WEBSITE EXCEED THE TOTAL CUMULATIVE AMOUNT OF FEES AND CHARGES PAID BY YOU TO US DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST EVENT GIVING RISE TO ANY SUCH CLAIM. THE FOREGOING LIMITATION WILL APPLY WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY.

11.5 Sole and Exclusive Remedy

You hereby acknowledge and agree that:

  • to the extent there is any defect or interruption to the availability or functionality of the Website or the Services, your sole and exclusive remedy shall be the correction of the defect or restoration of the Website or Services (as the case may be) and to the extent that we are unable to do so having used reasonable efforts, then you may terminate access or use of the Services immediately without liability and to the extent applicable, we will refund any amounts which have been prepaid by you in connection with the portion of the Services which was affected within thirty (30) days after such termination; and
  • to the extent that there is any third party intellectual property infringement claim affecting your access or use of the Services (a “Third Party Claim”, excluding for the avoidance of doubt any claims caused by your access or use of the Services other than in accordance with these Terms or the Policies), your sole and exclusive remedy shall be (as we may elect in our sole discretion) one or more of the following: (a) we shall procure the necessary rights and licences to enable your continued access or use of the Services; (b) we shall replace or modify the portion of the Services affected by the Third Party Claim; (c) we shall terminate your access or use of that portion of the Services affected by the Third Party Claim, provided that any amounts prepaid by you for use of that portion of the Services shall be refunded to you within thirty (30) days of such termination.

12. Miscellaneous

12.1 Amendments

We reserve the right to amend or modify these Terms or any Policy at our sole discretion at any time by publishing such amended or modified Terms or Policy on the Website. Any and all modifications or changes will become effective upon publication and you agree and acknowledge that whilst we will use reasonable efforts to provide notify of any such change or modification, we may not notify you about each change or modification and it is your responsibility to check these Terms and any Policy periodically for changes. Your continued use of the Services following the publication of any change or modification to these Terms and any Policy will mean that you accept and agree to such change or modification.

12.2 Force Majeure Events

We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond our reasonable control, including but not limited to, any delay or failure due to any act of God, act of civil or military authorities, act of terrorists, civil disturbance, war, strike or other labor dispute, fire, interruption in blockchain networks or in telecommunications or Internet services or network provider services, failure of equipment and/or software, hacking attacks or other similar technological events, major market disturbances, other major event or catastrophe, pandemic, or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining provisions.

12.3 Entire Agreement

These Terms (together with the Policies) embody all the terms and conditions agreed upon between the Parties as to the subject matter hereunder and supersede and replace in all respects all previous correspondence, understandings, and agreements between the Parties with respect to the subject matter hereof, whether such be written or oral.

12.4 Waivers

Our failure to, at any time, require performance or observance by you of any provision of these Terms shall in no way affect our right to require performance of such provision and any waiver by us of any breach of any provision of these Terms shall not be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself or a waiver of any right under these Terms.

12.5 Severability

If any of the provisions in these Terms are deemed invalid, illegal, prohibited, void, or for any reason is unenforceable, that provision will be ineffective and deemed severable and will not affect the validity and enforceability of the remaining provisions of these Terms.

12.6 Governing Law and Arbitration

These Terms are governed by and shall be construed in all respects in accordance with the laws of Hong Kong. Any dispute, controversy, or claim arising out of or relating to these Terms, or the interpretation, breach, termination, validity, or invalidity thereof, shall be referred to and finally resolved by arbitration in Hong Kong by the Hong Kong International Arbitration Centre (“HKIAC”) in accordance with the HKIAC Administered Arbitration Rules in force at the time when the notice of arbitration is submitted. The law of this arbitration clause shall be construed and enforced in accordance with Hong Kong law. The seat of arbitration shall be in Hong Kong. The number of the arbitrator shall be one (1). The arbitral proceedings shall be conducted in English, and the arbitral award shall be final and binding on the parties to such proceedings.